We provide a pest control service, both domestic and commercial, for rats, mice and most insects of public health significance. Some treatments are free for domestic customers. We also enforce legislation relating to infestations on land or in premises.
What pests do the Council treat for? The South Derbyshire Pest Control Team will treat most of the every day Pests found both within Domestic and Commercial Buildings, which include the following :-
Note: Unfortunately we do not undertake treatments for ants, although we do have advice leaflets on how to try and control them within your property. Please contact the general enquiry number for advice or a copy of the leaflet.
How much do treatments cost?
The charges below relate only to treatments carried out within working hours. There is no routine out of hours service undertaken by Pest Control, however, in exceptional circumstances, and when an officer is available, treatments may be carried out. Any treatments done outside normal hours carry a higher charge than those specified below.
Domestic Charges
Rats, mice, human fleas: Free
Wasps, bees, animal fleas, etc: £43.00 (£20 for low income groups*)
Non-Domestic Premises (Commercial)
Normal hourly charge: £64 plus material costs with a minimum charge of £43.00 plus materials. Material costs are dependent on the type of bait and the volume required.
(Note: Contracts for the regular monitoring and baiting of commercial premises are also available. For advice please contact the Pest Control Team.)
*Who qualifies for the reduced rate in the 'low income' group?
In order to qualify for a reduction in the charges specified above you would have to be in receipt of one of the following benefits:-
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Income Support
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Housing Benefit
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Council Tax Benefit
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Job Seekers Allowance
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State Retirement Pension
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Widow's Pension
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Unemployment Benefit or
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Registered Disabled
How do I request a treatment?
For any general enquiries or to request an officer to undertake a treatment the please contact Tel 01283 595795.
When will an Officer call out?
In most cases the officers will try to respond within 3 working days of receiving your call. You will be informed when you contact the above number when you can expect them to call. Unfortunately it is not possible to give exact times so it will normally be a.m. or p.m.
How will I pay?
Payment can be made at the time of booking using either a debit or credit card. Alternatively you can be invoiced at a later date (approximately 4 weeks).
If you qualify for a reduced payment then please ensure you have documentary evidence to show the officer when they call, for example a pension or benefit book.
What if I need general advice?
If you would like to speak to a Pest Control Officer then please ring the general enquiry number Tel 01283 595795. The Officers are normally available up until 9 a.m., before they go out on visits and will endeavour to get back to you as soon as they are able to.
Related Services
Dead Animals
Environmental Services are proud to have been granted CharterMark
Contact Details
South Derbyshire District Council
Environmental Services
Civic Offices
Civic Way
Swadlincote
Derbyshire
DE11 0AH
Telephone Customer Services on 01283 595795
e-mail:
environmental.health@south-derbys.gov.uk Please select from the list on the left under
Pests and Nuisance, for further information.
page ref: LGSL 431
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