In many areas of South Derbyshire, especially the rural areas, the broadband infrastructure is too limited to allow people to access and use the Internet as they need to.
Infrastructure providers give the impression that the majority of people are able to get sufficient speeds to do what they want on the Internet, such as surfing or using the BBC I-Player. In some rural (and some urban) areas this isn’t the case.
South Derbyshire District Council continues to work with Derbyshire County Council to try and improve broadband in South Derbyshire, further information can be found by following this link to the Derbyshire County Council website www.derbyshire.gov.uk\broadband
Can I do anything about my current broadband speed?
Broadband speed and continuity is affected by a wide variety of factors often unique to a location. The main factors are:
Advice on broadband and how to try to improve your broadband speed can be found in the attached document ‘How to fix slow broadband speeds’ at the bottom of this page under ‘Related documents’.
Advice is also available on the Internet, and there are a number of external websites listed at the bottom of this page under ‘External websites’. (Please note that the websites are for information purposes only. If you decide to follow any guidance on the websites, South Derbyshire District Council cannot be held accountable for any problems that may arise.)
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The following document is in Portable Document Format (PDF). You can download software to view PDF documents for free from the Adobe website (opens in a new window)