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Contact us

Whether you want to visit, phone, email or send a message using this site, you will find the details below.

If you are sending any item by post, please make sure that the correct amount of postage is paid. If the postage is under paid, the item will not be delivered to us and will only be returned to you if there is a return address shown.

Customer first at south derbyshire district council

Opening times

  • 8.45am to 5pm Monday, Tuesday Thursday
  • 9.30am to 5pm Wednesday
  • 8.45am to 4.30pm Friday

Except Bank Holidays and Public Holidays

Telephones are answered during opening hours.

The quickest and easiest way to make a payment is via our online payments system available 24 hours a day, 365 days a year.

If you wish to make a payment in person, please note the times this can be processed.

Payment opening times

  • 8.45am to 4.30pm Monday, Tuesday Thursday 
  • 9.30am to 4.30pm Wednesday 
  • 8.45am to 4pm Friday

In person

South Derbyshire District Council
Civic Offices
Civic Way
DE11 0AH 

How to find us.


Main contact tel: 01283 595795
Fax: 01283 595964

Calls may be recorded for training and monitoring purposes.


It helps us to direct your enquiry if you try searching the website first. Try the list of online services, use the search box above, or the links to the left. You may find the information or application form that you need. Otherwise, please use the contact us form at the bottom of this page. If you require a reference number for your enquiry, then please use the form below.


Please choose the relevant department.

Environmental Health (pollution, licensing)


Planning (planning applications, building control, planning policy)


Housing (council housing, homelessness)


Grounds and Facilities (grass cutting, parks, cemeteries)


Waste and Cleansing (household and commercial waste, bin collections, recycling)


Council Tax and Business Rates (domestic and non-domestic rates)


Housing Benefit


All other enquiries 

Or if you are not sure which department you need, email:

Contacting us outside opening hours

If you need to contact us urgently outside of office hours (for example, for council tenants to report an emergency repair to your home) telephone CareLine on 01283 221225.

Contacting your Councillor

Find your Councillor's home page, where you will find individual contact details.

South Derbyshire District Council - general enquiry or request

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