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Contact us

Whether you want to visit, phone, email or send a message using this site, you will find the details below.

Customer first at south derbyshire district council


Many of our services are available online making things more accessible and saving you time.

Check out our online services.

Making payments online

The quickest and easiest way to make a payment is via our online payments system available 24 hours a day, 365 days a year.

For general enquiries, feel free to contact us using our online enquiry form.


Please choose the relevant department.

Environmental Health (pollution, licensing)


Planning (planning applications, building control, planning policy)


Housing (council housing, homelessness)


Grounds Maintenance (highways and housing grass cutting, parks, cemeteries)


Cultural Services (parks, cemeteries, allotments, events) 


Waste and Cleansing (household and commercial waste, bin collections, recycling)


Council Tax and Business Rates (domestic and non-domestic rates)


Housing Benefit and Council Tax Reduction


All other enquiries 

Or if you are not sure which department you need, email:

In person

Opening times

  • 8.45am to 5pm Monday, Tuesday Thursday
  • 9.30am to 5pm Wednesday
  • 8.45am to 4.30pm Friday

Except Bank Holidays and Public Holidays

South Derbyshire District Council 
Civic Offices 
Civic Way 
DE11 0AH 

How to find us.

If you wish to make a payment in person, please note the times this can be processed

Payment opening times

  • 8.45am to 4.30pm Monday, Tuesday Thursday 
  • 9.30am to 4.30pm Wednesday 
  • 8.45am to 4pm Friday


Main contact tel: 01283 595795 
Fax: 01283 595964 

Calls may be recorded for training and monitoring purposes. Telephones are answered during opening hours. Please note our Customer Contact Centre handles a high volume of calls on Monday mornings.

Contacting us outside opening hours

If you need to contact us urgently outside of office hours (for example, for council tenants to report an emergency repair to your home) telephone CareLine on 01283 221225.

Contacting your councillor

Find your councillor where you will find individual contact details.

South Derbyshire District Council - general enquiry or request

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