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Some plans are available for download: Other Policies, Plans and Strategies
To request a copy of any of the documents below, please use the contact details section.
Customer Services
Customer Service Code of Practice and Standards
Customer Services Visitor Officers
Complaints Procedure
Housing and Council Tax Benefits
Benefits Investigation Team
Benefit Overpayment Recovery Policy
Fraud Prosecution Policy
Fair Debt Policy
Discretionary Housing Payment, Take-Up and Working with
Council Tax
Business Rates and Sundry Debt
Environmental Services
Environmental Health Enforcement Policy
Licensing policy
Gambling policy
Private Sector Housing Policy
Empty Homes Strategy
Traveller Tolleration Policy
Procedure for dealing with Unlawful Encampments
Procedure for issuing larger bins
Assisted collection procedure
Finance and Property Services
Financial Strategy
Medium Term Financial Plan
Treasury Management Strategy
Capital Investment Strategy
Asset Management Plan
Financial Management and Procedural Rules
Internal Audit Plan
Statement of Accounts
Fees and Charges
Housing Services
Abandoned property procedure
Allocations Policy
Allocations procedure
Asbestos Policy
B & B Procedure
Anti Social Behaviour Policy
Careline procedure
Case Management procedure
Contents Insurance Procedure
Covert and Directed Surveillance procedure
Death of a tenant – informant procedure
Death of a tenant – no informant procedure
Decision – Full duty procedure
Decision – not homeless procedure
Decision – Not eligible for assistance procedure
Decision – Non priority need procedure
Decision – intentionally homeless procedure
Deposit guarantee scheme procedure
Direct Debit Procedure
Domestic Violence Policy
Electrical Policy
Extension of introductory tenancy procedure
Former Tenant Arrears Procedure
Fit to Let Standards
Garage allocation and sign up procedure
Garage termination and voids procedure
Gas Servicing Policy
Health and Safety within the interview booth procedure
Home swapper procedure
Homeless tonight – Not fleeing DV procedure
Homeless decision review procedure
Homelessness declarations procedure
Homelessness Strategy
Housing Application procedure
Housing Asset Management Policy
Housing Option Interview procedure
Housing Strategy
Insurance Claims Procedure
Introductory Tenancy Management procedure
Mediation referral procedure
Mortgage Reference Procedure
Mutual Exchange Procedure
Night shelter for pets procedure
Overpaid housing benefit procedure
Processing applicants/enquires for clients in custody procedure
Rechargeable repairs procedure
Recovery of court costs procedure
Recovery of garage rent arrears procedure
Recovery of Rent Arrears procedure
Recovery of Rent Arrears – SPO procedure
Recovery of Rent Arrears – PPO procedure
Recovery of Introductory Rent Arrears Procedure
Recovery of Introductory Rent Arrears – review request Procedure
Rent Refunds Procedure
Rent Transfer Procedure
Reporting incidents of ASB procedure
Repairs Policy
Reporting concerns about occupants procedure
Reporting concerns about property procedure
Responding to DV procedure
Right To Buy Procedure
Sign Up procedure
Succession procedure
Temporary Accommodation procedure
YMCA Happy homes procedure
IT And Business Improvement
ICT Security Procedure
Change Control Procedure
ICT Disposals
Access Requests Data Protection
Data Protection Policy Statement
FOI Publication scheme
Contracts procedure rules
Procurement guidance and procedures manual
Legal and Democratic Services
Council Procedure Rules
Access to Information Procedure Rules
Budget & Policy Framework Procedure Rules
Overview & Scrutiny Procedure Rules
Members' Code of Conduct
Members' Planning Code of Good Practice
Protocol for the Use of Information Technology by Members of the Council
Protocol on Member/ Employee Relationships
Protocol for Monitoring and Review of the Constitution
Local Code of Corporate Governance
Principles of Corporate Governance
Licensing Protocol and Procedure
Hearings Procedure
Hearings Procedure Annexe
Code of Conduct for Representatives on Outside Bodies
Monitoring Officer Protocol
Procedure for Local Assessment of Complaints
Procedure for Local Determination Hearings
Leisure and Community Development
Anti Social Behaviour Policy
Management Plan for Leisure Parks
MLMP restoration
Hilton Village Plan 's'
New Facilities Hilton
Action Plan Final.doc
Planning Policy Guidance 17
Contracts for the management of the Green Bank Leisure Centre
Contracts for the management of Swadlincote Market
Burials Procedure
Safer South Derbyshire Partnership Plan 2009/10
South Derbyshire Economic Development Strategy
Play Strategy 2007 – 10
South Derbyshire Sports Strategy
South Derbyshire Sustainable Community Strategy 2009/2026.
Organisational Development
Accident Reporting and investigation Policy
Age Retirement
Applying for a Change in Working Arrangements
Assimilation Procedure
Calculating Annual Leave
Capability
Car Allowance Procedure
Code of Conduct
Confidential Reporting Policy (Whistleblowing)
Corporate Equality and Fairness Scheme
Disciplinary Procedure
Display Screen Equipment (DSE) Policy
Employee Performance & Development Review
Facilities Agreement
Fire Safety Policy
Flexible Working Hours
Grievance Procedure
Guidance on Organisational Change
Guidance on Fixed-term contracts
Harassment Policy
Health & Safety Policy - Statement of Intent
Health & Safety Policy - Organisation
Homeworking
Lone Worker Policy
Maternity Information Guide
Member Employee Protocol
Occupational Health and Surveillance Policy
Probationary Policy
Protection of earnings Policy
Recruitment & Selection (including CRB information)
Redeployment Policy
Redundancy Selection Policy
Regrading Application Procedure
Relocation Scheme
Risk Assessment Policy
Scheme of Leave Entitlements
Sickness Absence Management Procedure
Smoking Policy
Stress Management Policy
Training and Development Policy
Vacancy Management Procedure
Workforce Development Strategy
Young Persons Policy
Citizens' Panel
Consultation Strategy
Performance Management Framework
Communications Strategy and Action Plan
Electronic Communications Policy
Planning Services
Statement of Community Involvement – Planning Policy and Development Control
Development Control Charter
Validation of Planning Applications (emerging)
LDF Woodville – Swadlincote Area Action Plan (emerging)
LDF Core Strategy (emerging)
Affordable Housing – A Guide to Delivery (note - this is a joint initiative with Housing Services)
Planning Enforcement Guidance Notes
Public Speaking at Development Control Committee Policy
Web Content Policy
Tree Prosecution Procedure
Officers Working Alone Policy
Building Control Enforcement Policy
Building Control Inspections Procedure
Building Control Fees and Charging Policy
Contact details
Policy Unit
South Derbyshire District Council
Civic Offices
Civic Way
Swadlincote
Derbyshire DE11 0AH
Tel: 01283 228705
Online: contact form
email: yourviews@south-derbys.gov.uk
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