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Paying your Council Tax Bill

When you receive your council tax bill you will need to check to see if you owe any money. The bill will show any monthly instalments which are due and provide a total amount outstanding for the year.
cash register

Ways that you can pay your Council Tax

Direct debit

This is the easiest way to pay. Simply ring the Council Tax section for a direct debit form Tel: 01283 595795, or download the form.

Online

Pay online now (Note: No charge is applied for debit cards but a payment handling charge is applied to credit card payments).

For online and Direct Debit payments you will need the following information:

  • your account reference number
  • your debit or credit card details
  • the amount you want to pay (this is on your payment letter).

Paypoint

A convenient way to pay by cash, debit/credit card or cheque. Find your nearest Paypoint location or download the list of local Paypoints from the related documents section below. You may also be able to pay other bills such as water, electric and gas and top up your mobile phone at the same time!

Telephone

To use our touchtone system, please call 01283 595865 at any time. You will be guided through the process and use the keys on your telephone to enter your responses.

Post Office

You can use your payment swipe card at any Post Office. There is no charge for this service. Cheques should be made payable to 'Post Office Counters Ltd'.

At the Council Offices

You can pay by Debit/Credit Card, Cash or Cheque - Find out our address and opening times.

If you are having problems making your payments please contact the Debt Recovery Team Tel: 01283 595795 or email: debt.recovery@south-derbys.gov.uk. If you need to complete the 'Request for Financial Information' form please download it from the bottom of this page under the related documents section. Once you have completed the form, please return it to the: Debt Recovery Team , South Derbyshire District Council, Civic Offices, Civic Way, Swadlincote, Derbyshire, DE11 0AH.

How we protect your information

To ensure that your card details remain secure, you will only be able to make online payments if you have a browser which supports Secure Socket Layer (SSL) technology, which is an industry standard for internet payments. This means all of your personal and card details are protected using 128 bit encryption when your details are transmitted over the Internet and makes it virtually impossible for anyone else to discover and use your details. Examples of browsers which support SSL:

  • Internet Explorer 5.5 and above
  • Netscape 4 and above
  • AOL 5 and above
  • Opera 5 and above
  • Safari
  • Firefox 1+

How to check that you are using a secure site

You can check your level of security by using your mouse to hover over a padlock icon in the bottom right hand corner of your browser window (it should be a closed padlock). When you do this, it should tell you that it is SSL Secured 128 bit.

If your equipment does not allow you to use the online payment system, then you can make a payment by telephone or by visiting us.

For further information about using the internet safely, visit Get Safe Online.

Contact details

South Derbyshire District Council
Civic Offices
Civic Way
Swadlincote
Derbyshire
DE11 0AH

Telephone payments: 01283 595795 
Automated telephone payments: 01283 595865

page ref: SDDC 220

Related documents

The following documents are in Portable Document Format (PDF). You can download software to view PDF documents for free from the Adobe website (opens in a new window)

The following document is in Word format. You can download software to view Word documents for free from the Word viewer page (opens in a new window) of the Microsoft website.

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