The main areas of service are to our tenants and to those in need of housing. Our main areas of service delivery are rent collection and recovery, repairs and improvement works, empty homes and estate management, sheltered service and CareLine, tenant participation.
Tenants' handbook
We have produced a handbook for all of our existing and new tenants which explains everything they need to know about their tenancy. Its a handy guide with information on your home, who to contact across the council, what the responsibilities of us as a landlord are and what we expect of our tenants. The handbook is available at the bottom of this page below related documents. It will be updated during 2010. More about your council tenancy agreement.
Housing and debt advice
Derbyshire Housing Aid is available to give debt advice to our tenants and applicants at Civic Offices, Swadlincote on Tuesdays 13:00 till 16:30 and Thursdays 9.30 till 16:30. For an appointment, call 01283 595778.
For housing advice, Derbyshire Housing Aid is available at CVS, 48 Grove Street, Swadlincote on Thursday mornings fortnightly - 9.30 - 12.30 - appointment needed call 01332 287850.
What would you like to do?
In an emergency please contact
Out of Hours Emergency Repairs call Careline: 01283 221225
If you have a query on any of our sheltered schemes contact the Sheltered Housing Manager on 01283 819483 or on the services provided by Careline contact them on 01283 225810
Contact details
South Derbyshire District Council
Housing Services
Civic Offices
Civic Way
Swadlincote
Derbyshire
DE11 0AH
Tel: 01283 595953 or 595778
Fax: 01283 595852
Online: contact form
email: housing@south-derbys.gov.uk
Page ref: LGCL 3432
Related documents
The following document is in Portable Document Format (PDF). You can download the PDF software for free from the Adobe website (opens in a new window)
