Privacy Statement:
This website is owned by South Derbyshire District Council. Our web applications only use cookies to assist in site navigation, session management and statistics reporting, and visitors to our site remain anonymous.

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google").

Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.

Google will not associate your IP address with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.


Data protection and subject access requests
Where you do provide us with personal information through this web site, it will be treated in the strictest confidence, in accordance with the Data Protection Act 1998 and we will only use it for the purposes it is given.

Your Information – our commitment
The Council holds a great deal of information, much of which is confidential. This may be information received from or about:

• our customers 
• members of the public 
• our business partners 
• our employees 
• elected councillors

If we hold information about you, we assure you that we are processing it fairly and lawfully.

Your rights
Your have the right to ask to see the information that we keep about you. 

• To make sure you get the information that you are asking for, it will help if you tell us the service or department keeping your information. 
• To help you do this, we will supply you with a form (‘Subject Access Request Form’) on which you can tell us what you need. 
• We will supply the information within forty days of receipt of the Subject Access Request Form together with the requisite fee and original proof of identity, or give you a reason if we cannot do so.

Our rights

• We will charge a fee of £10 for providing the information. 
• We will ask you for proof of identity before we give you the information. 
• We will not pass on any information given by a third party, and will not identify the third party, unless we have obtained their prior written consent to do so. 
• From receipt of your £10 and proof of identity we will have forty days to comply with your request.

Acceptable Proofs of Identity
Building Society Account Book
Bus Pass - issued by South Derbyshire District Council
Driving Licence
Family Allowance Book
Identity Card - Civil Service, Armed Forces, Police
National Health Card
Pension Book
Rent Book
UB40 - Unemployment Benefit Card

Original documents must be produced to the Council.  Photocopies will not be acceptable.  The proof of identity must contain your name and current address.

Using and disclosing information
We will only use or disclose the information about you in accordance with what we have told you, unless we are required to do otherwise for legal reasons.

Sharing information with others

• Sometimes we have to confirm or share information with other organisations. If we need to do this, we will make it clear to you on the forms you complete giving us the information. 
• We will draw up an agreement with the organisation that we need to share the information with. This is so that both sides understand why the information is being passed on, and what use can be made of it.

Information quality
We will make sure that the information about you is accurate and up to date when we collect or use it. You can help us with this by keeping us informed of any changes to the information we hold about you.

Information security

• We will keep information about you secure. 
• We will protect your information against unauthorised change, damage, loss or theft.

Keeping information
We will hold information about you only for as long as the law says. After this, we will dispose of it securely and properly.

Openness
We will tell you what kinds of information we hold and what we do with it.

Access and correctness
Whenever possible, we will let you see the information we hold about you and correct it if it is wrong.

In general

• We will comply with the Data Protection Act 1998 and any subsequent legislation on information handling and privacy. 
• We will do this through the Council’s Information and Data Protection Policies supported by our working procedures. 
• We will help you with any questions or problems that you may have with the Data Protection Act 1998, the Human Rights Act 1998 or the Freedom of Information Act 2000. 
• If we cannot help you, we will give you advice on where to write to get the information you may need.

Our commitment

• We will only collect information that is necessary for what we do. 
• Be fair in the way we collect information about you. 
• Tell you who we are and what we intend to do with the information about you. 
• Where practicable, collect information directly from you. 
• If we collect information about you from someone else, make sure you know that we have done this when ever possible.

The eight Data Protection principles
1. Personal data must be processed fairly and lawfully
2. Personal data must be obtained only for one or more specified and lawful purposes, and not be further processed in any manner incompatible with that or those purposes.
3. Personal data must be adequate, relevant, and not excessive in relation to the purpose or purposes for which they are processed.
4. Personal data must be accurate and, where necessary, kept up to date.
5. Personal data processed for any purpose or purposes must not be kept for longer than is necessary for that purpose or those purposes.
6. Personal data must be processed in accordance with the rights of the data subjects under the Act.
7. Appropriate security must be taken against unauthorised or unlawful processing of personal data and against accidental loss or destruction of, or damage to, personal data.
8. Personal data must not be transferred to a country or territory outside the EEA, European Economic Area, unless that country or territory ensures an adequate level of protection for the rights and freedoms of data subjects in relation to the processing of personal data.

Further information:
The Data Protection Officer,
South Derbyshire District Council,
Civic Offices,
Civic Way,
Swadlincote, 
Derbyshire DE11 0AH
Telephone: 01283 595795
Email: Customer.Services@south-derbys.gov.uk

For a copy of the Subject Access Request form, contact the Council's Data Protection Officer or download and print the following PDF version - Subject Access Request Form - PDF 94Kb

Send the completed form, proof of identity (see above for a list of acceptable documents) and your £10.00 fee to:
The Data Protection Officer,
South Derbyshire District Council,
Civic Offices,
Civic Way,
Swadlincote, 
Derbyshire DE11 0AH

Cheques or Postal Orders should be made payable to 'South Derbyshire District Council'.

This Privacy Statement only covers South Derbyshire District Council's website at http://www.south-derbys.gov.uk. This Privacy statement does not cover links within this site to other externally operated websites.