Benefit fraud

The Department for Work and Pensions is responsible for investigating Housing Benefit fraud. We will investigate cases where Council Tax reduction is claimed falsely.

If you think fraud is being committed, you can report the details of the suspect and the type of fraud online at GOV.UK.

You can also call the National Benefit Fraud Hotline on 0800 854 440. Your call is free and confidential. You do not have to give your name and address. Lines are open Monday to Friday between 8am and 6pm.

You can also write to:

PO Box 224 

What we do to prevent fraud

We are required by law to protect the public funds we administer. We may share information provided to us with other bodies responsible for auditing or administering public funds, to prevent and detect fraud. We also compare the information we have with credit reference agencies.

We do this by data matching computer records held by one body against those held by the same or third party to see how closely they match. Computerised data matching allows potentially fraudulent claims and payments to be identified.

We act in accordance with Principle One of the Data Protection Act 2018.